Delivery

Shipping policy

Note: Order dispatch and delivery times will be longer over Christmas and New Year period due to additional bank holidays. Orders are dispatched and delivered on working days only.  

UK Delivery

  • Delivery is free for orders over the value of £100.
  • The delivery charge for orders below the value of £100 is £5.
  • Orders are usually processed within 1-2 working days.
  • Orders are dispatched from Monday to Friday and not on weekends.
  • Once dispatched, you will receive an email confirmation with a tracking number.
  • If you are not home at the time of delivery, DPD may reschedule delivery or deliver to a nearby DPD access point the collection. You can track and manage delivery options using the tracking number in your dispatch confirmation email. 
  • Indicative delivery timescales are between 1-3 working days following dispatch.
  • Unfortunately, we are unable to influence or control the speed of delivery or any delays that occur once an order has been dispatched by us and handed over to DPD.
  • Once your order is dispatched and a dispatch email confirmation is sent to you, you will need to contact the courier service provider using the tracking number for any queries regarding the arrival of your package. We do not have any control over the delivery service or the tracking information shown by the courier service. Therefore, the courier service is best placed to advise you on the progress of your delivery.
  • Contact us at support@rangjah.com quoting your order number if you have any queries.

Free Store Pick Up

  • You can collect your online order from our store at Rang Jah, 34 St Peters Road Leicester LE2 1DA , free of charge. 

    Worldwide Delivery

    • Delivery to Europe with an indicative duration of 5-10 working days. 
    • Delivery to the rest of the world with an indicative duration of 7-15 working days.
    • Orders are usually processed within 1-2 working days.
    • Orders are dispatched from Monday to Friday and not on Saturday and Sunday.
    • Once dispatched, you will receive an email confirmation with a tracking number.
    • If you are not home at the time of delivery, DPD may reschedule delivery or deliver to a nearby DPD access point the collection. You can track and manage delivery options using the tracking number in your dispatch confirmation email. 
    • Unfortunately, we are unable to influence or control the speed of delivery or any delays that occur once an order has been dispatched by us and handed over to DPD.
    • Once your order is dispatched and a dispatch email confirmation is sent to you, you will need to contact the courier service provider using the tracking number for any queries regarding the arrival of your package. We do not have any control over the delivery service or the tracking information shown by the courier service. Therefore, the courier service is best placed to advise you on the progress of your delivery.
    • International orders (from any country outside the UK) may be subject to import duties and taxes. These duties and/or taxes may apply to your order depending on your local legislation. We have no control over such charges and it is your responsibility to pay these.
    • Contact us at support@rangjah.com quoting your order number if you have any queries.  
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