Thank You for Choosing Rang Jah!

We are dedicated to providing a seamless and enjoyable shopping experience, including reliable and timely shipping services. Please review our updated shipping policy to better understand how we fulfill your orders and deliver them to your doorstep.

Free UK Delivery

Enjoy Free UK Nationwide Delivery on Every Order — No Minimum Spend!

Shop confidently, knowing your purchases will arrive quickly and without additional shipping costs.

Standard Shipping Costs

We offer affordable standard shipping options to ensure your orders reach you securely and on time:

• Free Basic in 5 to 7 working days
• Standard 3 Working Days £2.99
• EXPRESS 2 Working Days £3.99
• DPD Next Day (1 to 2 Working Days) £6.99
• Next Working Day By 1pm (Order Before 9am) £19.99
• Saturday Service (Order before Friday 9am) £25

Processing Time

At Rang Jah,we prioritize prompt and efficient service to ensure your order reaches you as quickly as possible.

• Processing Time: Orders are typically processed same day or by the next business day after being placed.
• Quality Assurance: Each item is carefully inspected, packed, and prepared for shipping by our dedicated team.

Shipping Methods and Delivery Times

We are committed to ensuring that your purchases are delivered reliably and securely. Below is an overview of our shipping options:

• Shipping Carriers: We partner with trusted carriers to provide various shipping methods, including Standard Ground Shipping, Expedited Shipping, and Overnight Shipping.
• Delivery Times: Estimated delivery times vary by destination and shipping method selected at checkout:
  • UK: 2 to 4 business days
  • United States: 3 to 5 business days
  • Canada: 5 to10 business days
• Delays: While we strive to provide accurate delivery estimates, unforeseen delays such as weather disruptions or customs processing may affect the timeline. If significant delays occur, we will keep you informed promptly.

This ensures your shopping experience with us is seamless and stress-free from start to finish.

Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to monitor the status of your package.

International Delivery Policy

We are delighted to offer shipping services to customers worldwide. Here are the details of our international delivery policy:

Free Worldwide Delivery:

• Eligibility: Orders over £500 qualify for free worldwide delivery.

Delivery Durations:

• USA: 4–7 working days
• Europe: 5–8 working days
• Rest of the World: 7–10 working days

Customs and Duties (For International Orders)

• Customs fees, duties, and taxes may apply for shipments to certain destinations.
• These charges are determined by the destination country and are the responsibility of the recipient.

Delivery Issues and Alternative Delivery Information

 Problems with Delivery

• If you are unavailable when the courier attempts to deliver:
  • The courier will leave a card if they cannot find a safe location to leave the package.
  • They will attempt delivery two more times, usually on the following working days.
  • To arrange a more convenient redelivery day, follow the instructions on the card left by the courier.

• Alternative Delivery Address

  • You can choose to have your order delivered to a different address from the billing address associated with your debit/credit card.
  • Simply enter the desired delivery address at checkout.

• Important Reminder

  • Ensure that all details, including delivery address, are accurate before placing your order.
  • Amendments to delivery details cannot be made once your order has been placed.

• Lost or Damaged Parcels

  In the unfortunate event that your parcel is lost or damaged during delivery:

  • Contact Us Immediately: If your parcel is lost or damaged, please reach out to our customer support team as soon as possible for further investigation.
  • Claim Process: We will file a claim on your behalf with our delivery partner for the lost or damaged parcel.
  • Refunds:
    • If the claim is accepted, you will be issued a full refund, including delivery costs.
    • Please note that the claims process can take up to 28 days to be completed, so an immediate refund will not be issued.
  • Insurance: Our parcels are insured by our delivery partners, but Rang Jah Ltd cannot be held responsible for parcels lost or damaged in transit.

• Requesting Order To Be In A Safe Location

  If you want your order left in a secure location, you should contact the company immediately after placing the order.

  • While the request may not always be possible, you can still ask for it.
  • However, it's important to note that any orders left in a safe location are at your own risk.
  • Rang Jah will not be responsible for any damage or loss of orders left in the requested safe location.

• Contact Information:

  Thank you for choosing Rang Jah! We appreciate your understanding of our delivery policy. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team:

  • Email: support@rangjah.com
  • WhatsApp: +447576159994
  • Address: Rang Jah, 34 St Peters Road, Leicester LE2 1DA