We want your shopping experience at Rang Jah to be exceptional, which is why we have a comprehensive returns policy in place. Please take a moment to review the following guidelines to ensure a smooth and hassle-free return process.
We accept returns within 14 days of the item being delivered. If it has been more than 14 days then unfortunately the item(s) cannot be returned. The return period for store collection orders begins on the day your order is ready for collection. Online orders must be returned by post ONLY
Items must be returned unused, in original and saleable condition. It is your responsibility to inspect the item for any damages before wearing or using it. If you decide to use the item because you did not have any other option then unfortunately we will not be able to accept it for a return even if it was faulty. If you notice any damage after wearing the dress, we are unfortunately unable to accept the return. If an item is damaged through misuse or negligence then unfortunately we will not be able to offer a return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
Rang Jah, 34 St Peters Road
Leicester LE2 1DA