We will replace or refund most items provided they are returned complete unused and in their original packaging with any appropriate labels and tags intact within 7 days of receipt.
You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.
You can return your goods via a Post Office using a second class recorded delivery for parcels under 1kg in weight. You need to ensure that you get the proof of posting and adequate insurance to cover the value of returned goods. We do not provide a free return service.
Please ensure items are adequately packaged and labelled and your completed returns form is enclosed.
Post your parcel to: Rang Jah , 34 St Peters Road, Leicester, LE2 1DA, cannot accept liability of items until they have been received by our offices; therefore you need to ensure that you get the proof of posting and adequate insurance to cover the value of returned goods.
Postage & Packing costs are non-refundable unless your statutory rights apply. We are not responsible for the items which do not reach us therefore please ask the Post Office for a free Certificate of Postage.
We comply with all Distant Selling Regulations for further information see Terms & Conditions.